Ford Lincoln B11 SYNC SD Card Navigation 2020 US/Mexico GPS Map Update GM5T-19H449-BE

• Domestic US: 3-8 working days.

Do you provide Tracking information?
When available, tracking numbers will be provided.

Where is my order confirmation?
Please check your email (including Junk or Spam folder) for an automated email confirmation of your order. If you cannot find it please get in contact.

How do i Cancel an order?
Please get in contact within 24 hours of placing the order to prevent your order being shipped. Regrettably we cannot accept cancellations after the product has shipped and is en route to you.

Item not arrived?
Please give an extra 2 days on top of the expected shipping time, and check the tracking information if provided, before getting in contact. Please also double check the shipping address that you provided.

What if my order arrives faulty or damaged?
If the package or the product is delivered to you damaged, please contact us immediately with photos of the damage.

Do you accept returns?
Yes! We accept customer returns within 30 days of purchase. Please get in contact to if you wish to return a product with a description of the return reason. 

Please note that the buyer is responsible for Return shipping fees.

Want to know if the card is compatible for YOUR vehicle?

Best ways of getting in contact:

• Ask a Question (see button below)
• Email support@gpsupdatestore.com

Please include your 17 character VIN (e.g. WDF44760323252883) when getting in contact and we'll get back to you soon as we can!

Where do I find my VIN??

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, in its original packaging.

To start a return, you can contact us at support@gpsupdatestore.com. If your return is accepted, we’ll send you the return address and a return authorisation code. Items sent back to us without first requesting a return will NOT be accepted.

Please note that the buyer is responsible for Return shipping fees.

You can always contact us for any return question at support@gpsupdatestore.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.